Blog

As professional hosts, we put a lot of trust in Airbnb—not just in their platform, but also in the Support team that’s supposed to back us up when things go wrong. Unfortunately, that trust doesn’t always hold.

Recently, we experienced a situation that highlights a difficult truth: Airbnb’s conduct is not always consistent, and some of their representatives lack the training or experience needed to properly apply the platform’s own policies.

When you walk into your Airbnb, there’s nothing quite like that fresh, clean feeling—beds made, floors shining, and everything in its place. Cleanliness matters. A lot. And trust us—your host cares just as much as you do. But sometimes, nature, weather, or regional quirks play a little role in how things look or feel. So let’s talk about how to keep your review fair, thoughtful, and helpful for everyone.

Booking a vacation rental on platforms like Airbnb or VRBO can be exciting—you’re one step closer to your getaway! But we’ve seen time and time again how a little oversight at the booking stage can lead to big frustration later. Whether it’s confusion over the cancellation policy, surprise fees, or unexpected house rules, these issues often stem from skipping the fine print.

At StellarStay™, we want your travel experience to be smooth from start to finish. So here’s a friendly guide to help you avoid common pitfalls and book with confidence:

Big news, big dreams, and a bold new chapter — we’re thrilled to announce that HomieBees is now officially StellarStay™!

Since launching our website in September 2021, HomieBees has been on an incredible journey — built on heart, hustle, and a passion for delivering unforgettable stays. From day one, we set out to create something special, and thanks to our amazing guests, homeowners, and team, HomieBees quickly grew into a name people could trust and celebrate.